Switchvox SMB Update Instructions

Information on upgrading to Switchvox SMB 8329

Important Instructions on Installing

  • Your PBX must have a working internet connection to apply this update.
  • Before installing, your system must be running at least version 7012 or newer.
  • We strongly recommend that you download a backup of your system configuration before upgrading.
  • Do not reboot your system until the update is completed.
  • The progress of the update will be shown in your browser as it applies. If you close your browser, or it stops refreshing, you can resume monitoring the update status by typing in the following URL: https://IP-OF-YOUR-PBX/admin?cmd=check_restore_update
  • When prompted for a password to download the update, enter your registration code in ALL CAPS. The password is switchvox in all lowercase.
I have read the instructions and am ready to download version 8329.

Issues Resolved

  • Major security fix for a situation involving IAX calls bridged with malicious SIP callers
  • Fix for an issue with cascading calls out SIP providers to remote numbers
  • Enhanced accuracy for certain complex call reports

Features Added

  • Switchboard Enhancements:
    • Salesforce.com panel
    • SugarCRM panel
    • Google Maps panel
    • Custom panels allow third-party web applications to be embedded in the Switchboard
    • Added an intercom button to the switchboard phonebook to quickly page extensions
  • New IVR Actions:
    • Play DTMF Tones can be used for connecting IVRs with remote automated services
    • Set Variable action allows for extended functionality for complex IVRs
  • Added the ability to play a beep when completing an assited transfer
  • Added call-pickup groups to pickup any ringing phone in a group
  • New draggable controls make arranging outgoing call rules and IVR actions easier
  • Agent auto-logout is now based on the number of missed calls, instead of rings
  • Ability to upload SSL certificate
  • Enhanced updates mechanism allows for one-click upgrades to future versions
  • Underlying Linux kernel and distribution has been updated to support multi-core and multi-processor systems