Where Does VOIP Fit In?

A Customer Center entry from November 16, 2004

The Switchvox PBX interoperates seamlessly with traditional standards-based telephony systems and VOIP systems, so you can call anyone in the world regardless of their phone, PBX, or phone company.

At its most basic, Voice over IP (Sometimes called IP Telephony, or Voice Over Internet) enables the use of the Internet as a transmission medium for telephone calls. Instead of going over phone lines, your call travels over Internet lines.

The significance to your business is that VOIP allows for a phone system to run at the cost of your Internet access. That means no more long distance bills and dealing with big phone companies.

Setting up your Switchvox couldn't be any easier when you use VOIP because no additional hardware is needed. You can set up your PBX to use VOIP in a matter of minutes, without calling out the expensive consultants.

Your Switchvox PBX supports the most commonly used VOIP protocol, SIP (Session Initiation Protocol). SIP is the technology choice for real-time communication session control throughout the Internet, corporate networks, and within next generation wireless networks.

For detailed, step-by-step instructions on how to set up your Switchvox PBX to use VOIP, please refer to your system manual.

— November 16, 2004